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Warranty Terms & Conditions for Refurbished Smartphones – ThePhoneHub.in

Warranty Terms & Conditions for Refurbished Smartphones – ThePhoneHub.in

At ThePhoneHub.in, we strive to provide high-quality refurbished smartphones backed by reliable warranty support. Please read the following terms and conditions carefully to understand your coverage.

Warranty Coverage (6 Months)

We offer a 6-month warranty on all refurbished smartphones sold through our website, covering the following:

  • Functional defects (hardware & software issues under normal usage).
  • Normal motherboard issues (excluding dead motherboard).
  • All internal & external parts (except as mentioned in exclusions).
  • Battery warranty (limited to 1 month from the date of purchase).

What’s Not Covered Under Warranty?

The warranty does not cover the following:

  • Physical damage (cracks, dents, broken screens, water damage, etc.).
  • Battery or charging issues caused by unsupported/third-party chargers.
  • Green/white lines on display (due to physical damage or software updates).
  • Dead motherboard issues (complete failure due to misuse or liquid damage).
  • Heating issues caused by unsupported chargers or excessive load.
  • Software misuse (unauthorised modifications, rooting, flashing custom ROMs, etc.).
  • Accidental damage, drops, or exposure to liquids.
  • Unauthorized repairs or tampering with the device.

Claim Process

  1. Contact Support – Reach out to our customer care within the warranty period.
  2. Proof of Purchase – Provide the original invoice/order details.
  3. Inspection – Our team will inspect the device to determine if the issue is covered.
  4. Repair/Replacement – If eligible, we will repair or replace the device at our discretion.

Important Notes

  • The warranty is non-transferable and valid only for the original buyer.
  • No cash refunds – Only repair or replacement will be provided.
  • The warranty is void if the device is opened/repaired by unauthorised service centers.

For any warranty-related queries, contact support@thephonehub.in

By purchasing a refurbished smartphone from ThePhoneHub.in, you agree to these terms and conditions.

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