Warranty Terms & Conditions for Refurbished Smartphones – ThePhoneHub.in
Warranty Terms & Conditions for Refurbished Smartphones – ThePhoneHub.in
At ThePhoneHub.in, we strive to provide high-quality refurbished smartphones backed by reliable warranty support. Please read the following terms and conditions carefully to understand your coverage.
Warranty Coverage (6 Months)
We offer a 6-month warranty on all refurbished smartphones sold through our website, covering the following:
- Functional defects (hardware & software issues under normal usage).
- Normal motherboard issues (excluding dead motherboard).
- All internal & external parts (except as mentioned in exclusions).
- Battery warranty (limited to 1 month from the date of purchase).
What’s Not Covered Under Warranty?
The warranty does not cover the following:
- Physical damage (cracks, dents, broken screens, water damage, etc.).
- Battery or charging issues caused by unsupported/third-party chargers.
- Green/white lines on display (due to physical damage or software updates).
- Dead motherboard issues (complete failure due to misuse or liquid damage).
- Heating issues caused by unsupported chargers or excessive load.
- Software misuse (unauthorised modifications, rooting, flashing custom ROMs, etc.).
- Accidental damage, drops, or exposure to liquids.
- Unauthorized repairs or tampering with the device.
Claim Process
- Contact Support – Reach out to our customer care within the warranty period.
- Proof of Purchase – Provide the original invoice/order details.
- Inspection – Our team will inspect the device to determine if the issue is covered.
- Repair/Replacement – If eligible, we will repair or replace the device at our discretion.
Important Notes
- The warranty is non-transferable and valid only for the original buyer.
- No cash refunds – Only repair or replacement will be provided.
- The warranty is void if the device is opened/repaired by unauthorised service centers.
For any warranty-related queries, contact support@thephonehub.in
By purchasing a refurbished smartphone from ThePhoneHub.in, you agree to these terms and conditions.
