Terms and Conditions

1. Introduction

Welcome to The Phone Hub! By accessing and using our website, you agree to comply with the following terms and conditions: Please read them carefully before making any purchases or using our services.

2. Definitions

  • The Phone Hub: refers to our website.
  • User: Anyone who accesses or uses our website.
  • Products: Refurbished smartphones, open-box devices, and like-new phones are available for sale on our platform.

3. Product Information

  • We provide detailed information about each product, including specifications, conditions, and warranty coverage.
  • All products undergo 32 quality checks to ensure their functionality and reliability.

4. Warranty and Support

  • Our refurbished smartphones and all smartphones come with up to a 6-month warranty, and smartphone accessories come with a 2-month warranty from the date of purchase.
  • warranty covers manufacturing defects and functional issues.
  • For warranty claims, contact our customer support team.

5. Ordering and Payment.

  • Payment options include credit/debit cards, net banking, and other secure methods.
  • We use secure payment gateways to protect your financial information.

6. Shipping and Delivery

  • We offer free shipping on all orders.
  • Delivery times vary based on your location.
  • You will receive a confirmation email with tracking details once your order ships.

7. Contact Information

  • Address: The Phone Hub, A-132, Gaothan, Sector 19, Kopar Khairane, Navi Mumbai, Maharashtra 400709
  • Email: support@thephonehub.in
  • Phone: +91-8369906132

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