Shipping Policy

We provide Free! Delivery & cash on delivery are available all over India, but in advance of the sum of rupees, you need to pay for cod. In 2–3 business days, we deliver.

We have authorized distributors in Navi Mumbai; you can also pick them up from our store. We offer same-day delivery in the Mumbai region. ( Mumbai, Thane, Navi Mumbai) Customers need to pay a sum of rupees for the same delivery and shipping. for more details, reach out at +918369906132

How can I track my order?

 

Enter your order ID on Shiprocket. (You can track your order on your phone.)

You will also get SMS & email notifications once the product is out for delivery or any exception occurs. All our products are shipped using the fastest method available, so you will get your product within 2 to 3 days.

My order has been delayed by more than 3 days or I have not received the product at all?

Once we dispatch the product & provide you with the tracking ID, it means that the shipment has left our warehouse on the day the tracking ID is provided. For any logistic-related issue on delivery, non-received product, etc. please contact Shiprocket customer care with the below details:

support@shiprocket.com

Suppose you have not received the product despite being provided with tracking details once contacted. In that case, we will do our internal investigation with the help of videography (for example, CCTV) and photography (at the time of pickup) and provide the same to the Shiprocket team. The Shiprocket team will carry out an investigation and provide you with an update.

 

How does the delivery process work?

 

Once the order is confirmed, we aim to deliver it to your doorstep within 3–5 working days through tie-ups we have with dedicated shipping agencies.

Contact Us

For any payment-related queries or issues, please reach out to us:

  • Phone: +91 8369906132
  • Email: support@thephonehub.in

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