Return & Refund Policy

Return Policy for The Phone Hub

At The Phone Hub, we strive to ensure your satisfaction with every purchase. If you encounter any issues, our return policy provides a hassle-free process for returning products. Please review the following guidelines:

1. Eligibility for Returns:

   • You can return a product within 7 days from the date of delivery.
   • Returns are accepted for the following reasons:
     • Damaged Product: If the product arrives in a damaged condition,.
     • Wrong Product: If you receive an item different from what you ordered,.

2. Intimating Physical Damage:

   • If you notice any physical damage upon delivery, please contact our customer support immediately:
     • Email: support@thephonehub.in
     • Phone: 8369906132
   • Kindly report any damage within 24 hours of receiving the product.

3. Return Window:

   • The return window is 7 days from the date of delivery. Please initiate the return process promptly, if needed.

4. Return Method:

   • To return a product, follow these steps:
     • Download and print the return label provided by our customer support team.
     • Securely package the item, affix the return label, and ship it back to us via mail.

5. Refund processing time:

   • Once we receive the returned product, our team will inspect it.
   • Refunds will be processed within 10 days from the date of receiving the returned item.

6. Conditions for Returns:

   • The product must be in its original condition, unused, and with all accessories and packaging intact.
   • We reserve the right to reject returns that do not meet these conditions.

Thank you for choosing The Phone Hub. If you have any further questions or need assistance, feel free to reach out to our customer support team.

Best regards,

The Phone Hub Team

support@thephonehub.in

+918369906132